Help Center

About Us

General Questions

Is your site safe?

Can I order safely?

How quickly do you respond to email queries?

Where are you based?

Before you place an order

Payment

What type of payments do you accept?

Shipping

What is the shipping price?

Do you ship internationally?

How long will it take to get my order?

Do I need to pay any customs?

Why didn't my order come in one package?

After you place an order

Order Tracking

How do I track my order?

How do I stay updated about my order tracking?

When will my tracking information appear?

I want to change or cancel my order

I ordered something, but I want to cancel

I ordered something, but want to change the delivery address

After you receive an order

I want to change or return my order

My order arrived, but I received the wrong items

My order arrived, but I want to return it.

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